Customer Service (f.a.q.) - Customer Account

Below you will find the frequently asked questions (f.a.q) about how to create and manage a Customer Account in NurseOClock UK :

• My customer account
• Change customer data
• Order Status
• Asking for the return form (RMA)
• Gift credit balance
• Download invoices
• Sign up Newsletter

My customer account

In case you have a customer account on NurseOClock UK your information as name, email, shipping address, etc. are automaticaly filled for your next order. You can also change your data.

Change customer data

If you have a customer account and you log in with your own user and password in NurseOClock UK, then you can  change your personal data.

Order Status

If you have a customer account and you log in with your own user and password in NurseOClock UK, you can see all the updated information about the status of your orders:

For further information about diverse order status you will find on the order procedure page.

Asking for the return form (RMA)

If you have an account and you log in with your own user and password in NurseOClock UK, then you can ask for the return form (RMA) if you need to return any product:

For further information about warranty and returns you will find on the  Warranty & Returns orderstatus page.

Gift credit balance

If you have an account and you log in with your own user and password in NurseOClock UK, then you can check  the balance of your gift credit or voucher:

Download invoices

If you have a customer account and you log in with your own user and password in NurseOClock UK, then you  can download the invoices of your orders:

The invoices is also sent via e-mail with every new order.

Sign up Newsletter

If you have an account and you log in with your own user and password in NurseOClock UK, then you can subscribe in our Newsletter and receive the lastest news about our webshop and our products.